Universal Agent Service Privacy Policy
Effective October 25, 2013
Universal Agent Service respects your right to privacy and we are committed to protecting it. This statement discloses the information practices for the web pages associated with the domain Universal Agent Service.com (the "Website"), including what type of personal information we gather and track, how we use this personal information, and with whom we share the personal information.
If you have questions or concerns regarding this Policy, you should first contact us.
Personal Information
In general, you can visit us on the Internet without telling us who you are and without giving any personal information about yourself. However, you may choose to give us personal information in a variety of situations. For example, you may want to give us information such as your name and address, phone number or e-mail address so we may correspond with you, process an order, or provide you with a subscription or service. You may give us your credit card details to buy a product or service from us, or provide us a description of your education and work experience in connection with a job opening at Universal Agent Service for which you wish to be considered. The purpose of this Policy is to inform you of how we will use your information, before you provide it. If you tell us that you do not want us to use this information in this manner or to make further contact with you beyond fulfilling your requests, we will respect your wishes. If you give us personal information about somebody else, such as a spouse or associate, we will assume that you have their permission to do so.
How to Remove your Information from the Universal Agent Service Public Records Databases
Public records are available from the official public records custodian or repository to anyone who requests them. In addition to public records, personal information may be publicly or commercially available. Publicly available information consists of online and offline information that is generally available but is not maintained by a government agency, such as names, addresses and telephone numbers of individuals and businesses, professional licensing and trade organization information, press releases and newspaper articles and content from blogs or social networking sites. Commercial records consist of information that is maintained by enterprises and is available for purchase, such as marketing and telemarketing lists, phone connect and disconnect information, and business profile data.
As a courtesy we enable you to opt out your personal information from our website. What this means is that your name as it appears in a particular record and the associated identifying information such as your address and phone number will be suppressed if you request this in the manner described below. However, please note that any time your identifying information appears in a public record or in a publicly or commercially available manner, in a way that is different from the particular record you opted out, it may again appear on our website. For example, if your address or area code changes, your new information -- including other associated identifying information may again appear unless you opt out the new record. Similarly, if the way in which your name or address appears in a record differs from a record you opted out (e.g., "Michael" instead of "Mike," or "1212 Second AVE NE" instead of "1212-2nd Avenue Northeast"), we may include the differing record. Please also note that there may be more than one record on our website associated with your personal information. Opting out one particular record will not opt out other record(s). Your opt out will apply from processing date forward; any report purchased prior to your opt out will still be available to the purchaser therof in accordance with the terms of our service. In addition to this website, there are many other companies offering public records search services, and your request that we opt out your information from this website will not prevent your information from appearing on these other services.
The quickest and simplest way to have your information removed from our website is to send us a request online. Regardless of which method you choose, in order for us to suppress your personal information from appearing on our website, we need to verify your identity. To do this, we need proof of identity, consisting of either:
• a copy of a government-issued ID with any photo or ID number crossed out. Examples: driver's license, U.S. passport, U.S. military ID card, state-issued ID card, or employee ID card from a state agency, or
• a notarized Identity Verification Form.
We will only use this information to process your opt out request.
If you opt-out online, please be sure to include your email address so that we can notify you both when your request is received and when we've completed your opt out.
Online
universalagents.ClickBook.net
If you submit your opt-out request, in addition to your proof of identity, please include the following so we can accurately identify your records:
• Name
• Date of birth
• Address
Here is the contact information for submitting your request:
universalagents.ClickBook.net
Your information will be removed from our database in approximately 7-14 days.
The following paragraphs describe in more detail how we may use the personal information you provide to us and with whom we may share it.
Fulfilling your Transaction Request. If you request something from this website, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we will share information with service providers to help us bring you the products and services we offer, either directly as the provider of such product or service, or indirectly such as financial institutions for credit card processing, email service providers, outsourced Customer Care providers or postal service providers. These third parties are prohibited from using your personally identifiable information for any other purpose. We also require these third parties to maintain your personal information in the strictest confidence. In addition, like many websites, we gather certain information automatically (including cookies and log files). This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and click stream data. We use this information to analyze trends, to administer this website, to track users' movements around this website, and to gather demographic information about our user base as a whole. The cookies we use for these purposes and to fulfill your transaction request may contain your email address.
Communications from Us. When you request something from this website, we will send you transactional emails related to your service request. You cannot opt out of receiving these communications. However, you can opt in to receive promotional emails from us. If you later choose to opt out of receiving these emails, you can unsubscribe by clicking on the link included in the email or logging in to your account and changing your preferences.
Marketing Use. The information you provide to us on this website, as well as information that we capture during your use of the website, may also be used by us and selected third party service providers for marketing purposes related to our products and services.
Third Party Monitoring. In addition, service providers and other third parties such as advertisers may also use information-gathering technologies on this website (including cookies and beacons) in connection with their services to collect anonymous information. Cookies used for this purpose do not contain personally identifiable information. This shared and/or collected information is controlled by the relevant affiliated company or third party and is not controlled by us; specifically, (i) such information is governed by the privacy policy and terms of use of the relevant other party and (ii) we will in no way be responsible or liable to you for any data breach by such other party that compromises or otherwise affects your information.
Third Party Advertisers
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous
Resource
Universal Agent Service and its agents use outside 3rd party resources to obtain some, if not all of the it’s information.
Other Voluntary Information
If you use our blog to submit a comment on our website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of that blog, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in that blog. To request removal of your personal information from our blog, contact us through one of the methods listed below.
Universal Agent Service Human Resources
In connection with a job application or inquiry, whether advertised on this website or otherwise, you may provide us with information about yourself, such as a resume or curriculum vitae. We use this information throughout Universal Agent Service and our affiliates for the purpose of employment consideration or otherwise responding to your inquiry. Unless you request that we don't, we may keep the information for future consideration.
Data Retention and Disclosures Required By Law
We will retain your information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order or legal process served on our website.
Links to Non-Universal Agent Service Websites
This website contains links to other third-party websites. We are not responsible for the privacy practices or the content of those other websites.
Children
This website is not intended for children under the age of 13. We do not knowingly publish information for anyone under the age of 13. If you know of anyone under the age of 13 whose information is published on our website, or have other concerns about children's privacy, please send an email to us at privacy@Universal Agent Service.com.
Information Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Access to your Account
If you would like to update your personal information in your account such as your name, address or email address, you can do so by logging in to your account and updating your personal information.
If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at privacy@Universal Agent Service.com.
Enforcement
We regularly review our compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy to privacy@Universal Agent Service.com. It is our policy to contact the complaining user regarding his or her concerns.
Changes to this Policy
We reserve the right to modify this Policy at any time, so please review it frequently. A changed Policy will be indicated by the “Effective” date at the top of this Agreement. In addition, if we make any material changes we will notify you by means of a notice on our website prior to the change becoming effective.
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Universal Agent Service helps you live in the know with instant people search, background check, and reverse phone lookup results. Find people or do a reverse lookup the fast, easy way!
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All Rights Reserved
Universal Agent Service
Terms & Conditions
You agree that your use of the UAS Databases is governed by the following terms and conditions:
1. Access to UAS. Upon registration, Universal Agent Service grants you a nontransferable, nonexclusive license to access our databases and the information contained in the databases, for the purpose of performing data verification, person, property and address location and related searches solely for your own internal uses in compliance with these terms and conditions.
2. General Restrictions. You agree to use our information only for appropriate, legal purposes, and in compliance with all applicable federal, state and local laws and regulations. Additionally, you agree that our information may not be used to bother, stalk, harass, threaten or embarrass any individual. You may not request the use of service to look up celebrities or other public persons, or to locate individuals under the age of 18. Information shall not be provided or resold to any other person or entity without our prior written consent. Systematic access to or any extraction of content from UAS, including the use of "bots", "spiders" or "scraping" technology within a browser or browser-like program is strictly prohibited. We prohibit caching, unauthorized hypertext links to the Universal Agent Service databases and the framing of any content available through the Universal Agent Service databases. We reserve the right to disable any unauthorized links or frames. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast, or circulate the text, images and/or information received through the Universal Agent Service databases to anyone without our express prior written consent. You may not: (a) use or permit the use of data accessed via the service to prepare a database or a comparison to other databases that are sold, rented, published, or furnished in any manner to a third party; or (b) use or permit the use of the Universal Agent Service databases for the purpose of compiling, enhancing, verifying, supplementing, adding to, deleting from or operating any telemarketing list, direct mail service, mailing list, business directory, or other compilation of information that is sold, rented, published, or furnished in any manner to a third party. All searches of our databases are tracked, and (as noted below) you consent to such tracking and to the provision of all information about your use of our databases to law enforcement and others as may be useful to respond to allegations that our service or information has been misused.
3. Additional Restrictions. . In the event of using this service for criminal or civil background checks, you should not assume that this data provides a complete or accurate history of any person's criminal or civil history. You should consult state and federal laws before using this information in making decisions on hiring or firing of employees. Universal Agent Service cannot offer legal advice on how to use the information contained in criminal or civil background reports, and is not responsible for any action taken by the customer based on this information. Customers should use extreme caution when interpreting the results of a criminal or civil background search for any type of personal verification. Positive or false matches in criminal or civil searches may not provide confirmation of an individual's criminal or civil background. Proper use of these reports is the responsibility of you, the customer.
4. FCRA Restrictions. Universal Agent Service is not a consumer reporting agency as defined in the Fair Credit Reporting Act ("FCRA"), and the information that Universal Agent Service obtain has not been collected in whole or in part for the purpose of furnishing consumer reports, as defined in the FCRA. You shall not use any of our information as a factor in (1) establishing an individual's eligibility for personal credit or insurance or assessing risks associated with existing consumer credit obligations, (2) evaluating an individual for employment, promotion, reassignment or retention (including employment of household workers such as babysitters, cleaning personnel, nannies, contractors, and other individuals), or (3) any other personal business transaction with another individual (including, but not limited to, leasing an apartment).
5. Misuse. In the event that Universal Agent Service suspects that the Universal Agent Service delivered information has been misused, we will contact 3rd party suppliers and/or law enforcement agencies (as appropriate) and will provide them with all data needed to conduct an investigation. You consent to the provision of its information (including search key data) for such investigative purposes. You further agree to fully cooperate with all audits of our customers and our systems generally. Universal Agent Service reserves the right to cancel or not offer its service to any user that it deems is inappropriately using its services.
6. Fees and Refund Policy. Fees for use of Universal Agent Service are posted on the various search pages and/or are discussed with you doing your free consultation and/or delivered to you after your free consultation, depending upon the type of service requested. You agree to pay the fees associated with your request of the Universal Agent Service information by providing us with a valid credit card. You hereby certify that you are an authorized user of the credit card. You understand that we take credit card fraud and non-payment very seriously, and we may work with law enforcement agencies and private parties to address these issues if they occur. We further reserve the right to suspend service to any delinquent account without notice. If you have questions about our fees, please contact us for your Free Consultation. You are responsible for (and must pay for) all requests made by individuals using your account. If you suspect that unauthorized use of your account is taking place, you must notify us immediately. Universal Agent Service will use reasonable efforts to deliver the information services to its customers, and to compile information gathered from selected public records and other sources; provided, however, customer accepts all information "AS IS". All purchases are final with no refunds. Furthermore, Universal Agent Service accesses and is charged for information controlled by third parties and cannot guarantee the accuracy of the information.
7. Disclaimer Of Warranties. The information in the Universal Agent Service databases has been compiled from public records and other proprietary sources for the specific purposes of (1) locating individuals, property and businesses, and/or (2) providing general background information about individuals and businesses for verification purposes. Neither Universal Agent Service nor any of our data suppliers represents or warrants that the Information is current, complete or accurate. Further, various individual records will be unavailable or incomplete due to users electing to either (1) opt out of the Universal Agent Service database pursuant to procedures set forth in our Privacy Policy or (2) suppress otherwise available addresses or phone numbers from reports purchased from Universal Agent Service for personal safety or other privacy related reasons in connection with our TrueRep Terms and Conditions. Universal Agent Service HEREBY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES REGARDING THE PERFORMANCE OF THE SERVICE AND THE ACCURACY, CURRENCY, OR COMPLETENESS OF THE INFORMATION, INCLUDING (WITHOUT LIMITATION) ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ADDITIONALLY, UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER, INCLUDING (WITHOUT LIMITATION) ANY DIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR ANY OTHER CLAIMS OF YOURS OR THIRD PARTIES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You assume all risks associated with the use of our databases and information.
8. Indemnification. You agree that you shall indemnify and hold harmless Universal Agent Service, its officers, directors, employees and agents, and all entities that have contributed information or data to, or provided services, for the Service, against any and all direct or indirect losses, claims, demands, expenses (including attorneys' fees) or liabilities of whatever nature or kind arising in any way out of your use of the Service or of our databases or of the information and data contained therein. We will promptly notify you of any such claim.
9. TrueRep Remarks. TrueRep Remarks that may be available on certain Universal Agent Service reports are provided by third party users of our TrueRep website and, as a result, do not reflect our views or that of our affiliated companies, or any of our or their respective employees, agents, officers, directors or shareholders. We do not review TrueRep Remarks before they are displayed on Universal Agent Service reports. Although we have provided a mechanism on our TrueRep website designed to help ensure third party users providing TrueRep Remarks are the actual subjects of the Universal Agent Service reports, we make no representation that they are, in fact, the actual subjects thereof. We assume no responsibility or liability for any claims, damages or losses resulting from your reliance on, or use of, TrueRep Remarks. Without limiting the generality of the foregoing, we expressly disclaim any liability for any incorrect, misleading, incomplete, irrelevant, offensive, defamatory, illegal, invasive, unfair or infringing content provided by third party users in TrueRep Remarks. If you believe that any TrueRep Remark is abusive or otherwise violates the TrueRep Terms of Service you may use the reporting feature contained in each Universal Agent Service report containing TrueRep Remarks to notify us of such belief.
10. Communication. Universal Agent Service primarily uses email to communicate with its customers. All purchase receipts, confirmation notices, and welcome messages are delivered through electronic communications. Universal Agent Service may periodically communicate service and other suitable updates with its customers via email. Customer requested reports will be delivered as soon as the results are in which could take up to 72 hours depending upon the requests and the delivery method that was agreed upon.
11. Term. The term of this Agreement shall begin on the day that you agree to these terms and shall continue until terminated by either of us upon notice, which may be given by email. The terms of sections 4, 5, 7 and 8 shall survive termination. Additionally, all of the restrictions on use of our information shall continue to apply to information downloaded from Universal Agent Service until all copies of that information are destroyed by you.
12. Waiver of Class Action and Jury Trial and Consent to Binding Arbitration. In any legal proceeding relating to your use of the Universal Agent Service databases, you agree to waive any right you may have to participate in any class, group, or representative proceeding and to waive any right you may have to a trial by jury. Any claim, controversy, or dispute that arises under or relates to your use of the Universal Agent Service databases shall be referred by the aggrieved party to binding arbitration under the Commercial Rules of the American Arbitration Association.
13. Other Terms. This Agreement shall be governed by Washington law. Failure by either of us to insist on the strict performance of any of the terms and conditions of this Agreement in one or more cases shall not be considered a waiver or relinquishment for the future of any such term or condition or of any other term or condition. The terms and conditions set forth here constitute our entire agreement, and any additional or different terms or conditions set forth in any other document, including without limitation any purchase order, shall be of no effect.
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